CapSightSolutions / Build a GCC

Decide where, what and whom before you commit.

A first centre is four decisions that depend on each other: the city, the capability, the pay you will carry and the leaders you need. CapSight puts the evidence for all four in one place, so the case for a build is made from the market and from how comparable centres actually started.

States ranked by installed GCC workforce
01/03States ranked by the GCC workforce they already hold.
  • A location shortlist built on pay, hiring and policy
  • How documented peer centres started, city by city
  • Pay for the roles you will hire, by city and band
Platform coverage

The GCC list this page draws on.

A build journey: JPMorgan Chase India, from a Mumbai back office to 60,000 people
Inside the product

How a comparable centre started, with every figure sourced.

A screen from the product itself. The counts beside it are read from the platform directory.

2,500
company profiles
35
Indian cities with a centre
28
documented build journeys
1,296
companies with pay benchmarks
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Build a GCC, in four parts.

Each part is something the product does today, with the data it uses named on the page.

A location shortlist you can defend

Compare hubs and states side by side on hiring activity, annual pay for the same role and band, state incentive policy and office market, then narrow to two or three cities with the numbers next to each.

A first centre modelled on real ones

28 documented build journeys show the first city, the year, the size of the first team where it was published and how the centre grew. Every figure carries its source, so you see how a comparable centre started, not a generic playbook.

A pay envelope for the roles you need

Annual CTC at the 25th, 50th, 75th and 90th percentile for your role and experience band in each shortlisted city, with the benchmark for your industry beside the market's.

The people who have done it before

Leaders of comparable centres and the organisations they run, so you know whom to learn from and whom you will compete with for talent once you open.

One market, twelve decisions.

The same list of GCCs, the same cities and the same pay benchmarks sit under every solution, so where to build, what to build, what to pay and whom to hire are answered from one set of facts that agree with each other.

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0.00M
GCC workforce on the list
0.0%
Of the workforce is in Bengaluru
0
Mega GCCs, over 10,000 people each
0
GCCs set up since 2021
In the evidence

Four answers that have to agree

A location decision made without the pay and the mandate behind it gets reopened later. The work runs in this order, and each step feeds the next.

  1. Step 1

    Where to build

    Hub and state comparison: hiring activity, centre presence, policy and real estate.

  2. Step 2

    What to build

    The capability and ownership model, set against how peers started.

  3. Step 3

    What to pay

    Annual CTC for the same role and band in every shortlisted hub.

  4. Step 4

    Whom to source

    The leaders and teams of comparable centres, once the scope is clear.

Questions it answers

Ask the question the way you would ask a colleague.

These are the kinds of questions this page is built for. Each one is answered from the data on it, not from a general model of the market.

  1. Which Indian cities should a first engineering centre consider, and what do peers' first centres look like in each?

  2. How large were the first teams at comparable centres, and how fast did they grow?

  3. Which states offer GCC incentives, and how do their terms compare?

  4. What does the role I need cost in each shortlisted hub, at my experience band?

  5. Is hiring for this role concentrated in one or two cities, or spread across the shortlist?

  6. Which companies already run centres in my shortlist, and in what capabilities?

From first look to a decision you can show.

  1. Frame the mandate

    Name the capability, the scale and the timeline, the way a brief names them. Everything after is read against it.

  2. Narrow the cities

    Compare the candidate hubs and states on one screen, then keep the cities that hold up on pay, hiring and policy together.

  3. Price the roles

    Read the pay band for each role in each city at the experience level you will hire, and set the envelope.

  4. Take it to a brief

    Turn the shortlist into a designed report your leadership can read in one sitting, with the evidence on its pages.

Built for the people who own the decision.

For

Strategy and site-selection leads

A shortlist and a reasoned recommendation, not a long list of cities.

For

GCC heads and managing directors

The case for the next move, with peers' paths beside it.

For

Finance and total-rewards partners

A pay envelope per role and city before headcount is approved.

What is held

What is in it, and what is not yet.

We say plainly what the data holds today and what we are still adding, so nothing here is implied.

Held today
  • 2,500 company profiles across 35 Indian cities
  • 28 build journeys, each figure cited to its source
  • Annual CTC percentiles by city, role and experience band
  • State and city location profiles with incentive policy
  • Hiring activity from job postings, by city and role
Coming next
  • CTC structure and benefits by company
  • Talent-supply pools by function and seniority

The terms on this page, defined.

Every figure on a CapSight page comes with its definition, so you never have to guess what a number is counting.

GCC
A Global Capability Centre: a centre a company runs in India for its own global work, such as engineering, analytics, finance, operations or support. It is part of the company, not an outside vendor.
Platform Industry
The one industry grouping CapSight uses for every company, so a filter or a chart means the same thing on every page. There are 10.
Tier 1 and Tier 2 cities
Tier 1 is the eight established hubs: Bengaluru, Chennai, Hyderabad, Mumbai, Pune, Delhi NCR, Kolkata and Ahmedabad. Every other city is Tier 2.
CTC
Cost to company: the annual total an employer commits to one person, shown in lakh rupees. One lakh is 100,000.
Percentile band (P25, P50, P75, P90)
P50 is the median: half the people in the sample earn less. P25 and P75 mark the edges of the middle half, and P90 marks the top tenth. A pay figure is always read with its band.
Build journey
A documented account of how a comparable centre started: its first city, its first team and how it grew, with each figure cited to its source.

Before you ask.

Does CapSight recommend a city?

It gives you the evidence to compare cities and a report that lays it out. The recommendation is yours; the numbers behind it are on the page.

How current is the data?

Every view states its period. The pay benchmarks and skill premiums name the date they describe, and hiring activity updates as postings are collected.

Can we use this for a second or third centre?

Yes. See Expand a GCC, which starts from the centres you already run.

Get started

Bring the GCC decision you are working on.

Where to put the next 300 engineers, what a peer pays its architects, who owns the charter you are selling into. Ask it in CapSight, and see the market, the peers and the people behind the answer.

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  1. 01
    Request access

    We set up your organisation and its admin, who adds the team.

  2. 02
    Ask the question you have

    Market, peer, pay or people, answered from one dataset.

  3. 03
    Walk it through with us

    A 30-minute session with the research desk, on your decision.

An open-plan office floor
Answer · Peer benchmark

Capability maturity of five BFSI GCCs in Bengaluru, by function.

Peer 1
Peer 2
Peer 3
Peer 4
Peer 5

Illustrative example